$20 million in purchases made by AI: Figure founder's web agent Handoff² is 2x faster and '80% better at CAPTCHAs'

Hark, the AI startup founded by Figure humanoid-robot founder Brett Adcock, on Nov. 12 released Handoff², a computer-use model that clicks and types through websites to get tasks done for people.

According to Hark's blog, Handoff² completed 82% of an internal benchmark of 478 tasks across 238 websites, up from 73% for the first version, while taking 46% less time per task. Hark says it is twice as fast on average, 3.8 times faster at booking flights and more than five times faster on long research tasks, and lands within 5 points of Claude Opus 5.5 at max settings on accuracy. Adcock wrote on X that it is "+80% better at solving CAPTCHAs" (1,248 likes).

Since launching in October, Handoff has run more than 5.6 million browsing sessions and handled over $20 million in purchases. Hark Pro users have handed it groceries, flight and dentist bookings, subscription cancellations, refund claims and job applications, the company said. Training penalized extra turns and latency so the agent learned to batch actions, like filling several form fields at once, and it scored 93.8% on an internal test of when to check in, such as never checking out without approval. It rolls out to all Hark Pro users starting today.

Every number comes from Hark's own testing. eWeek noted when the first version debuted in August that Hark compared itself with older-generation models, that its results had not been independently reproduced, and that it had not detailed how it protects users' connected accounts.