From November 12, sustained abuse of Claude for no reason breaks Anthropic's usage policy

Anthropic has updated its usage policy for the first time in over a year, effective November 12. The new rules prohibit sustained and needless abusive or cruel behavior toward its models. The company says this covers only extreme cases of repeated cruelty with no discernible purpose, and not ordinary frustration, pushback, dark creative themes, or model testing and research. The main enforcement remains Claude ending the conversation.

The surveillance rules also tightened. Tracking people without consent and deciding or recommending whom to investigate or arrest are now prohibited. Hardware that Claude operates and that could injure people must have an operator who can watch it and stop it. The blanket ban on personalized election targeting was removed. On Threads, some users pushed back that an LLM cannot feel pain.